As a Junior Front Desk Agent, you are often the first face our guests see at Chalet Swiss, Interlaken and play a key role in ensuring they have an enjoyable and memorable stay. As this is an entry-level position, you will have the opportunity to gain extensive experience in the hotel industry and start your career with us. Your main tasks include:
YOUR MAIN TASKS INCLUDE:
– Welcoming and looking after our guests on arrival and departure
– Processing of reservations and invoicing
– Responsibility for managing room bookings and occupancy plans
– Responsibility for monitoring and managing room occupancy and revenue
– Monitoring the daily routine and coordinating with the housekeeping team
– Answering questions and solving problems in connection with the hotel stay
WE ARE LOOKING FOR AN APPLICANT WITH:
– Basic knowledge of customer service or interest in gaining experience in this area
– Basic knowledge of computerized systems or willingness to learn them, especially with regard to accounting systems
– Basic communication and organizational skills
– Open, friendly and eager to learn demeanor
If you are at the beginning of your professional career and would like to be part of our dedicated hotel team
we look forward to receiving your application! We offer a supportive working environment,
Targeted induction and further training opportunities as well as an entry-level remuneration package.
Amanthos is an international group of companies that offers digital services and comprehensive services in the hotel industry in addition to traditional consulting services in the real estate sector. With locations in Germany and Switzerland, we are proud of our high-quality hospitality and our contribution to the hotel industry.